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FrootVPN Review

FrootVPN logo
FrootVPN provides solid encryption, decent speed and a growing server network for a reasonable price. Is it worth your money?

FrootVPN is service designed with one goal in mind—to provide online security and anonymity to thousands of users worldwide.

The company was founded in Sweden, which is a member of the 14 Eyes Alliance, a multinational intelligence-sharing agreement. However, FrootVPN swears by its zero logs policy. That means, even if the government has a warrant, the company will not have any data about your online activities to hand out. The service is also registered in the East African nation of Seychelles.

Moreover, the price of the app is more than affordable. If you are currently trying to decide which VPN service provider will work best for your needs and preferences, here is a comprehensive review of FrootVPN:

Features

Servers

FrootVPN has servers in over 30 locations around the world. They are working on expanding their server park.

Clients can choose one from the following locations:

  • Canada
  • United States
  • United Kingdom
  • Brazil
  • Sweden
  • Switzerland
  • Germany
  • Japan
  • Australia
  • Israel
  • Russia
  • France
  • Netherlands
  • Poland
  • South Korea
  • Hong Kong
  • Singapore
  • Isle of Man
  • Argentina
  • Costa Rica
  • Denmark
  • Czech Republic
  • Iceland
  • India
  • Ireland
  • Italy
  • Malaysia
  • Mexico
  • Norway
  • Panama
  • Portugal
  • Singapore
  • Turkey

The company allows P2P sharing and unlimited streaming of your favorite geo-restricted content.

Encryption

FrootVPN utilizes OpenVPN, PPTP and L2TP protocols.

OpenVPN is still the industry standard, even though there are certain protocols that are marketed as equally, or even more secure. For the highest level of security, it is always recommended to use OpenVPN.

Point-to-Point Tunneling Protocol (PPTP) is not as secure as the previous example, but it is still widely used because not all devices support OpenVPN.

Layer 2 Tunneling Protocol (L2TP) is supported by all modern operating systems. It utilizes 256-bit encryption, and the keys are changing every four hours.

Kill Switch

A kill switch is one of the most important security features of every VPN app. When your connection to the server drops, your IP address will be reset to the one provided by your internet service provider. That means your online activity will easily be tracked, and your sensitive data revealed.

This is the part where a kill switch kicks in. It is programmed to terminate your internet connection in case your connection to the VPN server drops. You can enable this feature in the settings section of FrootVPN’s app.

P2P Sharing

FrootVPN allows P2P (peer-to-peer) file sharing on every server at high speed, which is a plus for torrenting enthusiasts.

Performance

According to the FrootVPN’s website, all available servers are connected on 10Gbit/s backbone, which provides high speed and eliminates connectivity issues. The company also offers a 99.99% uptime guarantee, which means you will not have any problems with the app 99.99% of the time.

On the other hand, some users claimed that the speed was significantly lowered while the FrootVPN app was on. However, there were no detected DNS, IPv6 or WebRTC leaks.

Compatibility

FrootVPN has designed apps for Windows, Linux, iOS, Mac OS, and routers. The company makes sure all your devices are covered, and your online security is on a maximum level wherever you are.

In the Support section of the website, you can find installation guides for every available protocol, which makes the installation process much easier.

Customer Support

On FrootVPN’s website, the customer support/help section includes a ticket submission form and knowledge base that is populated with articles divided into the following categories:

  • Windows installation guides
  • Mac installation guides
  • iOS installation guides
  • Android installation guides
  • Linux installation guides
  • Chromebook installation guides
  • Synology NAS installation guides
  • Router installation guides
  • Mikrotik installation guides
  • Guide list by device

Here you can also find Frequently Asked Questions and information on how to cancel your subscription.

If you don’t feel like browsing questions, you can enter the keywords into a search bar.

To contact the support desk, you will have to submit a ticket by entering your email address, subject, transaction number (if applicable) and a short description of the issue. Once the request is submitted, you can check its status by clicking on the button below the search bar.

Unfortunately, a live 24/7 chat is not available, but you can send the message to the support desk even if they are away.

Installation

To download the app, go to FrootVPN’s website and click the Get FrootVPN button.

download

When you click on the button, you will be redirected to the payment section. First, select a plan you would like to purchase.

plan

The next step would be to enter a valid email address.

enter a valid email address

Finally, choose a payment method and fill in the form. If you’d like, you can pay with Bitcoins so you don’t have to enter your credit card number.

payment method

User Interface

Once you are subscribed to the service, you will be able to download the app. All you have to do is to run the installation wizard and the app will be ready to use.

The user interface is elegant, simple and you will not have to do a lot of manual settings adjustments. If you want to change the protocol, you can find every setup guide on the company’s website. The app also allows you to switch between servers as many times as you want.

Security and Privacy

FrootVPN has strict no logs policy. That means that the company does not store any information about your online activity including bandwidth, timestamps, IP address, user data, log sessions or DNS queries.

Even though it is a Swedish company, it is registered in Seychelles, which is not a member of the 5 Eyes Alliance or 14 Eyes Alliance.

Additionally, FrootVPN offers a NAT policy, which means it does not allow network address translation. This protocol protects users from any third party interference. Along with forward secrecy, the company supports payment via cryptocurrencies, so you do not have to share your credit card number. FrootVPN accepts Bitcoin, Ethereum, Litecoin, Ripple and other altcoins as well.

Price

FrootVPN offers three different subscription plans:

  • One-month plan for $4.99
  • Three-month plan for $3.99/month
  • One-year plan for $2.99/month

All plans include OpenVPN/Stunnel, IPSec IKEv2, L2TP/IPSec and PPTP protocols, up to five simultaneous connections, unlimited bandwidth, 2048bit encryption, torrenting, zero logs policy and access to all servers in more than 30 locations.

After selecting a plan, you will have to enter a valid email address and choose a payment method—credit card, PayPal, Bitcoin or another cryptocurrency.

Users’ Reviews

User reviews of FrootVPN are mixed. One group of customers are more than satisfied with the service, while others claim that the app is faulty, servers are slow and disconnections are not rare.

Many users quit using the service once it stopped being free. They simply claimed it wasn’t worth the money.

Another group, on the other hand, was more than thrilled to continue paying for the service.

The fact that there is no more free trial is one of the biggest flaws of FrootVPN, given the mixed reviews. So, if you want to download the app, you will have to enter the payment details. When you try to ask for a refund, there is a big chance that you will be rejected.

Another major issue of the service, according to some users, is unresponsive customer support.

Alternatives

If you want more professional service, with more servers, more reliable customer support, or you are for some reason unsatisfied with the app, you might want to consider some of the alternatives:

Most of the listed apps are more expensive, but they do offer a larger server pool, or even a free trial, which is essential if you want to purchase a reliable service for your business.

Pros and Cons

Pros

Cons

Low price No free trial
A decent number of servers Poor speed when connected to distant servers
OpenVPN protocol Connection issues
Strong encryption Poor customer support
Kill switch included
Well-designed app
Zero logs policy

Conclusion

FrootVPN is a service that provides top-notch encryption, decent speed and a growing network of servers around the world. The apps are marketed as some of the fastest you can find. However, some users claim that the service significantly lowers their internet speed.

Even though the service is relatively cheap, there are mixed reviews regarding the speed and customer support. There are several apps on the market that provide more servers and better connection along with a free trial, which is essential, especially if you want to purchase a one-year plan.

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